1E Service Catalog Connect Product Pack

Using 1E Service Catalog Connect (a 1E ServiceNow app), end-users can invoke Windows Servicing Assistant from ServiceNow. That can be from either the ServiceNow Service Catalog, its Service Portal, or…

Using 1E Service Catalog Connect (a 1E ServiceNow app), end-users can invoke Windows Servicing Assistant from ServiceNow. That can be from either the ServiceNow Service Catalog, its Service Portal, or from 1E Service Catalog Connect itself (for existing requests). This is an alternative to running WSA from Shopping, and is intended for customers that have end-users that are used to using ServiceNow (instead of Shopping).

Product Pack Notes

Scenario

Using 1E Service Catalog Connect (a 1E ServiceNow app), end-users can invoke Windows Servicing Assistant from ServiceNow. That can be from either the ServiceNow Service Catalog, its Service Portal, or from 1E Service Catalog Connect itself (for existing requests). This is an alternative to running WSA from Shopping, and is intended for customers that have end-users that are used to using ServiceNow (instead of Shopping).

Components

Instruction

The ‘Run WSA’ instruction calls the¬†Shopping.LaunchWsaWizard web API

 

Notes:

This instruction requires Service Catalog Connect v1 and WSS

 

WSA-completed

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Details

Author

1E Product Pack Creator

Published

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9

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Compatible Versions